Open a support ticket (subject, message, image attachments).
POST/v1/support/tickets
multipart/form-data. subject (≤200 chars) and message (≤10,000 chars) are
required; images may carry up to 4 PNG/JPEG/GIF/WebP files, ≤4 MB each and ≤10 MB
in total (content-sniffed, not trusted from the filename). The ticket is stored before
any delivery attempt; delivery is sent when the support inbox received the e-mail,
queued when the venue has no mail relay configured or delivery failed (the ticket is
kept either way). Rate-limited to 10/min per caller.
Request
Responses
- 201
- 400
- 413
Ticket stored (and e-mailed when delivery is sent).
Missing/oversized fields or a non-image attachment.
Attachments exceed the size limits.